You, the customer, are entitled to a refund of the money to be transmitted as the result of this
agreement if VCB Money, Inc. dba TIN NGHIA and/or TNMONEX, a licensed California State
money transmitter, does not forward the money received from you within 10 days of the date
of its receipt, or does not give instructions committing an equivalent amount of money to the
person designated by you within 10 days of the date of the receipt of the funds from you
unless otherwise instructed by you. If your instructions as to when the money shall be
forwarded or transmitted are not complied with and the money has not yet been forwarded or
transmitted, you have a right to a refund of your money. If you want a refund, you must mail or
deliver your written request to VCB Money, Inc or TIN NGHIA or TNMONEX at 12112
Brookhurst St, Ste 11, Garden Grove CA 92840. If you do not receive your refund, you may
be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to
Section 2102 of the California Financial Code.