CONSUMER COMPLAINT NOTICE
For questions or complaints about VCB Money, Inc. (TIN NGHIA TNMONEX) services,
Please contact our Customer Service at 1-855-886-6663 (toll free) or customerservice@tnmonex.com;
If you still have an unresolved complaint regarding the company's money transmission activity,
Please direct your complaint to State Regulatory Agency:
California
California Department of Financial Protection and Innovation/ 1-866-275-2677/
www.dfpi.ca.gov / Ask.DFPI@dfpi.ca.gov
or Consumer Financial Protection Bureau: 855-
411-2372/ 855-729-2372 (TTY/TDD)/ www.consumerfinance.gov
Florida
Florida Office of Finance Regulation/ 850-410-9300/ www.flofr.gov
or Consumer Financial Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/ www.consumerfinance.gov
Georgia
Georgia Attorney General’s Consumer Protection Division/ 800-869-1123/www.consumer.georgia.gov
or Consumer Financial Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/ www.consumerfinance.gov
Hawaii
Hawaii Division of Financial Institution/ 808-586-2820/ www.cca.hawaii.gov/dfi
or
Consumer Financial Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/www.consumerfinance.gov
Illinois
Illinois Department of Financial and Professional Regulation - Division of Financial
Institutions/ 312-814-1857/ Toll free:1-888-473-4858/ www.idfpr.com
or Consumer
Financial Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/
www.consumerfinance.gov
Kansas
State Bank Commissioner of Kansas/ 785-380-3939/ Toll free:1-877-387-8523/www.osbckansas.org
or Consumer Financial Protection Bureau: 855-411-2372/ 855-729-
2372 (TTY/TDD)/ www.consumerfinance.gov
Maryland
Maryland Department of Labor – Office of Financial Regulation/ 410-230-6100/
Toll Free: 1-888-784-0136/ www.labor.maryland.gov/finance
or Consumer Financial
Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/ www.consumerfinance.gov
Minnesota
Minnesota Department Commerce/ 800-657-3710/ www.mn.gov
or Consumer Financial
Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/ www.consumerfinance.gov
Mississippi
Mississippi Department of Banking and Consumer Finance/ 601-321-6901/
www.dbcf.ms.gov
or Consumer Financial Protection Bureau: 855-411-2372/ 855-729-2372
(TTY/TDD)/ www.consumerfinance.gov
North Carolina
North Carolina Office of Commissioner of Banks/ 919-733-3016/ www.nccob.nc.gov
or
Consumer Financial Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/
www.consumerfinance.gov
New Mexico
New Mexico Department of Justice/ 505-490-4060/ Toll free: 1-844-255-9210/
www.nmdoj.gov
or Consumer Financial Protection Bureau: 855-411-2372/ 855-729-2372
(TTY/TDD)/ www.consumerfinance.gov”
Oregon
Oregon Department of Commerce & Business Services/ 503-378-4140/
www.oregon.gov/dcbs/news-info/Pages/complaint.aspx
or Consumer Financial Protection
Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/ www.consumerfinance.gov
Pennsylvania
Pennsylvania Department of Banking and Securities/ 1-800-600-0007/
www.dobs.pa.gov/Consumers
or Consumer Financial Protection Bureau: 855-411-2372/
855-729-2372 (TTY/TDD)/ www.consumerfinance.gov
South Carolina
Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/ www.consumerfinance.gov
TEXAS
Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-
5554 (toll free), www.dob.texas.gov;
or Consumer Financial Protection Bureau 855-411-2372,
855-729-2372 (TTY/TDD) or www.consumerfinance.gov.
Virginia
Virginia Bureau of Financial Institution/1-800-552-7945/ www.scc.virginia.gov/bfi
or
Consumer Financial Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/
www.consumerfinance.gov
Washington
Washington State Dept. of Financial Institutions/ 877-746-4334/ www.dfi.wa.gov
or
Consumer Financial Protection Bureau: 855-411-2372/ 855-729-2372 (TTY/TDD)/
www.consumerfinance.gov